Privacy Policy

Privacy Policy

Effective Date: 18/04/2025
Last Updated: 18/04/2025

At YOUNIQUE HAIR & BEAUTY ("we", "our", or "us"), your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our website https://youniquehairbeauty.co.uk and services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are YOUNIQUE HAIR & BEAUTY, a hair and beauty salon based in the UK. Our website allows you to learn more about our services, book appointments, and optionally sign up for our newsletter.

For all privacy-related matters, please contact us:
📧 Email: youniquehair@hotmail.co.uk

2. What Information We Collect

a. Information You Provide

When booking or contacting us through our site or in person, we may collect:

Your name

Email address

Phone number

Appointment preferences

Medical or allergy information (if disclosed)

b. Booking System (Fresha)

When you book an appointment online through our third-party provider Fresha, they may collect and store your data on our behalf. Fresha’s own privacy policy can be found here:
🔗 https://www.fresha.com/privacy

c. Newsletter Sign-up

If you opt in to receive our newsletter or promotions, we collect your email address and your consent.

d. Website Data & Cookies

When you visit our website, we may automatically collect:

IP address

Browser and device info

Pages visited

Session duration

This is done via cookies and analytics. See our Cookie Policy for details.

**3. Why We Use Your Information

We use your data for the following purposes:

To manage appointments and communicate with you about them

To respond to your enquiries or feedback

To provide aftercare or safety advice

To send promotional offers or newsletters (with your consent)

To comply with legal or insurance obligations

To improve our website and user experience

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

Consent – for marketing and newsletter communication

Contract – to fulfil your booking or service request

Legal obligation – for health and safety or tax compliance

Legitimate interest – to operate and improve our services

You can withdraw your consent at any time by contacting us.

5. How We Store & Share Your Data

Your personal data is stored securely and only accessed by authorised staff.
We may share your data with:

Fresha – for appointment management

Email marketing platforms – if you sign up to our newsletter

Legal or regulatory bodies – if required by law

We do not sell or rent your data to any third parties.

6. How Long We Keep Your Data

We retain your data only as long as necessary:

Client records: Up to 7 years (for insurance and financial reporting)

Newsletter data: Until you unsubscribe

Website analytics: Typically 26 months (Google Analytics default)

7. Your Rights Under UK GDPR

You have the right to:

Access your personal data

Correct inaccurate or outdated data

Request erasure ("right to be forgotten")

Withdraw your consent at any time

Object to how your data is used

Lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk

To exercise your rights, contact us at [Insert email].

8. Cookies

Our website uses cookies to enhance your experience and analyse how visitors use the site. These may include essential cookies, performance cookies, and third-party tools like Google Analytics or Fresha’s embedded services.

You can manage your cookie preferences when visiting the site. For more details, see our full Cookie Policy.

9. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the "Last Updated" date at the top of the page.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

YOUNIQUE HAIR & BEAUTY
📧 Email: youniquehair@hotmail.com
 

Cookie Policy

Last Updated: [Insert Date]

YOUNIQUE HAIR & BEAUTY uses cookies to improve your experience on our website at https://youniquehairbeauty.co.uk. This policy explains what cookies are, how we use them, and how you can control them.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences, enhance performance, and track site usage.

Types of Cookies We Use

Essential Cookies
These are required for the website to function (e.g., security, load balancing).

Performance & Analytics Cookies
Used to track site traffic and user behavior through tools like Google Analytics.

Functional Cookies
Help us remember your choices, like language or login preferences.

Third-Party Cookies
These may be set by external platforms like Fresha, which provides our booking system.

Cookies Used on Our Site

Cookie Type

Purpose

Provider

_ga, _gid

Google Analytics tracking

Google

fresha_*

Booking system cookies

Fresha

cookie_notice_accepted

Stores cookie banner preference

This site

Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling some cookies may affect the functionality of the website, including booking features.

For more info on managing cookies, visit:
https://www.allaboutcookies.org/